The salesman by the name of Mike Davis was very enjoyable to work with on my new purchase of my 2024 Ford Escape Active. He made the buying experience very enjoyable for me because he understood very thing that I talked to him about, you don't find a salesman in a car dealership like him every day.

Mike and the team are very down to earth and practical people. They are there to listen to your needs, as well as provide an excellent car buying experience. While they could be more concerned about getting you in and out to complete the sale, they would rather get to know the people they are establishing a relationship with. The business of buying a vehicle might be what brings you in, but Mike makes the time at his desk about more than that. Car buying can be dreadful. Mike knows how to treat decent people well and get them a good vehicle at a good price.

Customer service and service provided was great. Trusted them completely.

Everyone was very helpful and professional. Top notch establishment! Would definitely recommend to friends and family

Got me in faster than anyone else, issue found and resolved.

We meet with Holly Woods to find a car that would best suits our needs. The price, affordable monthly payment and a great interest rate. My husband and I very highly satisfied because she worked with us until our needs were met. I will keep coming back for all my service needs. The year we had was horrible but we turned it around will end on a high note thanks to Holly and your team.

Good service. They were efficient without being overwhelming. I didn't need 10 phone calls a week from dealerships when I am shopping for a new vehicle, and they didn't do that.

I was looking for a 2024 ford edge platinum but they are very hard to find now. Mike tried hard to find one but no go. They gave me a great price on a 2024 ford edge sel that was on the lot,

Great customer service

Friendly, professional staff.

Just bought a 2015 ford f150 and Jessica made everything about buying this truck prefect. She didn’t push me on the sale she answered all my questions. I’m very happy with my purchase and would recommend anyone to buy from here

Easy process. Thank you.

My service advisor Frank was extremely helpful. He explained everything that was going to be done to my vehicle.

Excellent service. Great technician

Great customer service! The valet service is so convenient and they notify you every step of the way. Will take my Explorer there for years to come.

Very relaxing, Jessica was a pleasure to work with.

Our experience at Napelton Ford was great. Jessica P was knowledgeable and helpful to our overall purchase.

We had a wonderful experience with Mike at Napleton. His customer service was genuine and top notch. Thank you, Mike!

Erin made the process seamless. Great person to work with when your car needs repair. I would highly recommend Napleton

I recently purchased a 2024 Ford Bronco, and I couldn’t be happier with my experience thanks to my salesman, Mike! He was knowledgeable, patient, and made the entire process smooth and enjoyable. Mike took the time to answer all my questions and ensured I found the perfect Bronco that fit my needs. His professionalism and dedication to customer satisfaction made a real difference. I highly recommend working with Mike if you’re looking for a new vehicle—he truly went above and beyond!

Great experience. Easy check in of car. Great explanation of what was going to be done. Car done ahead of schedule.

Had an awesome experience buying my latest car here! Mike and the whole team were great to work with! Would highly recommend

Easy to work with staff! No pressure! I would definitely buy from them again!

We went to Napleton Ford in Columbus looking for an F150 that met our needs. Jessica helped us find the right truck at the right price and she and the Napleton team helped us quickly and painlessly complete the paperwork. We were also pleased with how friendly but professional everyone was.

The service we received at Napleton Ford was great. They weren’t pushy and listened to what we were looking for. I would recommend.